Online payment

Access the library’s homepage and use your credit card (VISA-Dankort, MasterCard, Maestro, VISA) or your eDankort service to settle your debts with the library.

This service requires that users have submitted an active e-mail account (check e-mail account information: Library OPAC > Select 'Self service' and 'Personal information').

Procedure:

Library Catalogue > select: 'Self service' > 'Debts'
Use your library card number and pin code to access your library account.
Indicate by ticking which accounts you wish to settle. The minimum amount accepted is DKK 5. - Partial payment of fines or fees is not feasible
Select: ‘Pay’
A statement will be displayed specifying the identity of the recipient and an itemized account of debts you intend to settle.
Select: 'Pay'
The following information will be displayed:
- Order no.: = the ID-no. of your library account
- Amount : = the amount to be deducted from your bank account

Choose method of payment by selecting your type of credit card
Enter card no., expiry month and year, and finally the security code (CVC/CVV) (3 digits) of your credit card
Select: ‘Validate payment’
Payment has now been accepted
Select: 'Continue' to obtain a receipt. When prompted: ”Close window”, reply: ”Yes”
Your receipt will be displayed online. A receipt from the library will be sent to your e-mail address.

A record of the transaction may be found under ’previous transactions’.

Payment for replacement copies will be deleted from your library account on the following business day.

Online payments are processed by DIBS ( Dansk Internet Betalingssystem ) ensuring secure payment by credit card and certified by PBS .

Last updated by Søren Madsen 01/02/2010